
Jacobson's office has a secret crawlspace beneath the floor, which is used regularly by Shannon and Tech Sergeant Kaplan to stash various items and "Credit Chits" stolen by the pair for sale or use at a later date, although Alex remains oblivious to this fact. Highly skilled and adept at his profession, Jacobson was specifically head-hunted by UNATCO high-command to handle all of the team's IT requirements and to serve as its primary cyber-security officer charged with combating the threat of viral uploads, hacking, spying and data theft. Jacobson, voiced by Richard Gaubert, is a UNATCO systems administrator and technician, coordinating all of its security and cyberspace operations from deep within the bowels of the Liberty Island facility.
